Terms of Service

By accessing and using Blam.Ai ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our AI-powered business concierge platform and related services (collectively, the "Service").

Blam.Ai provides AI-powered concierge services for businesses, including:

• 24/7 AI chat support for business customers
• Voice and SMS integration capabilities
• Automated customer request and inquiry management
• Customer personalization and recommendation services
• Multi-channel customer communication platform
• Analytics and reporting tools for business operators

As a user of our Service, you agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Use the Service only for lawful purposes
• Not attempt to interfere with or disrupt the Service
• Respect the intellectual property rights of Blam.Ai and third parties
• Comply with all applicable laws and regulations

For paid services, the following payment terms apply:

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise specified
• We reserve the right to change our plans with 30 days' notice
• Late payments may result in service suspension
• You are responsible for all taxes associated with your use of the Service

Service Availability: While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability.

AI Accuracy: Our AI system is designed to be helpful and accurate, but may occasionally provide incorrect information. Users should verify important details independently.

Third-Party Integrations: We integrate with third-party services (Stripe, Twilio, etc.) and are not responsible for their availability or performance.

The Service and its original content, features, and functionality are and will remain the exclusive property of Blam.Ai and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

We comply with applicable data protection laws, including GDPR and CCPA, and implement appropriate security measures to protect your data.

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

You may terminate your account at any time by contacting us at support@blam.ai

In no event shall Blam.Ai, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

If you have any questions about these Terms of Service, please contact us: