Privacy Policy

At Blam.Ai, we collect information to provide you with the best AI-powered hotel services. The information we collect includes:

• Personal Information: Name, email address, phone number, and company details when you request a demo or contact us.
• Usage Data: How you interact with our website, including pages visited, time spent, and features used.
• Technical Data: IP address, browser type, device information, and cookies for website functionality.
• Communication Data: Records of your communications with us, including chat logs and support tickets.

We use the information we collect to:

• Provide and improve our AI concierge services
• Respond to your inquiries and provide customer support
• Send you important updates about our services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure platform security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: When you explicitly consent to sharing your information.

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection practices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@blam.ai

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

If you have any questions about this Privacy Policy or our data practices, please contact us: